Return Policy Page
Overview
At Doodleship, we want you to be completely satisfied with your purchase. Our Return Policy is designed to assist you in the return process should you need to make a return or exchange.
Eligibility for Returns
- Condition: Returned items must be unused, undamaged, and in their original packaging to be eligible for a return.
- Timeframe: Items can be returned within [number of days] days from the date of purchase.
How to Initiate a Return?
- Contact Us: To initiate a return, please contact our customer service team at [contact information].
- Provide Information: Have your order number and details ready, and explain the reason for the return.
- Approval & Instructions: Once your request is approved, we will provide instructions for returning the item.
Return Guidelines
- Returns are accepted for product defects, damages during transit, or if the item received differs from what was ordered.
- Refunds or exchanges will be processed upon inspection of the returned item.
Non-Returnable Items
- Certain items may not be eligible for return due to hygiene reasons, perishable nature, or customization. These items will be clearly identified at the time of purchase.
Refund Process
- Upon receiving and inspecting the returned item, eligible refunds will be processed within [number of days] days through the original payment method.
- Shipping and handling charges may not be refundable, depending on the circumstances.
Exchanges
- For an exchange, follow the return process and indicate your preference for an exchange. Exchanges are subject to product availability.
Exceptions
- Doodleship reserves the right to refuse returns or impose restocking fees under certain conditions, such as excessive use, damage caused by the customer, or non-compliance with the return policy.
Conclusion
We value your satisfaction and strive to make our return process as seamless as possible. Should you have any questions or need further assistance regarding our Return Policy, please reach out to our customer service team.
